Privacy Policy

Nestimates ("Nestimates," "we," "us," or "our") operates the website https://nestimates.com/ (the "Site") and provides services that connect homeowners ("Homeowners") seeking bids for home improvement projects with licensed contractors ("Contractors") who can provide competitive bids (the "Services").

This Privacy Policy outlines our policies and procedures on the collection, use, and disclosure of your information when you use the Site or Services. By accessing or using the Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy.

We use your personal data to provide and improve the Services. This Privacy Policy applies to users in the United States and Canada. For users in Canada, we comply with applicable federal and provincial privacy laws, such as PIPEDA.

Nestimates facilitates connections between Homeowners and Contractors only. We are not a party to any contracts between Homeowners and Contractors, do not perform any work, and provide no guarantees regarding workmanship, results, or the accuracy of bids or project details.

1. Interpretation and Definitions

1.1 Interpretation

The words with an initial capital letter have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

1.2 Definitions

For the purposes of this Privacy Policy:

Account: A unique account created for you to access our Services or parts of our Services.
Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
Company: Refers to Nestimates, a Delaware limited liability company.
Consumer: A natural person who is a resident of a state with an applicable comprehensive consumer privacy law.
Device: Any device that can access the Services, such as a computer, cellphone, or digital tablet.
Personal Data (or "Personal Information"): Any information that relates to an identified or identifiable individual.
Services: Refers to the Site and the connection facilitation, bid matching, and related services provided by Nestimates.
Service Provider: Any natural or legal person who processes the data on behalf of the Company.
Usage Data: Data collected automatically, either generated by the use of the Services or from the Service infrastructure itself.
You: The individual accessing or using the Services.

2. Collecting and Using Your Personal Data

2.1 Types of Data Collected

2.1.1 Personal Data

When you register, upload a project, create a contractor profile, submit or receive bids, make payments, or otherwise interact with our Services, you may provide us with personal information such as:

Contact information (e.g., name, email address, phone number, mailing address).
Account credentials (e.g., username, password, stored in encrypted form).
Professional details for Contractors (e.g., business name, license numbers, insurance details, work experience, skills, references, availability, certifications).
Project details for Homeowners (e.g., type of home improvement project, location, timeline, property details, images, or videos of the project area).
Payment information processed via third-party payment processors. Note: We do not store full payment card details.
Communications (e.g., messages, inquiries, feedback, reviews, ratings).
Uploaded content: Images, videos, or other media related to projects.

2.1.2 Usage Data

Usage Data is collected automatically when using the Services. Usage Data may include your Device's Internet Protocol address, browser type and version, the pages of our Services that you visit, the time and date of your visit, and other diagnostic data.

2.1.3 Information from Third Parties

We may collect information from third-party sources, such as verification data for Contractors (license verifications, insurance checks, reference checks) and aggregated data from analytics providers.

2.2 Use of Your Personal Data

We may use Personal Data for the following purposes:

To provide and maintain our Services, including monitoring usage, registering accounts, verifying Contractors, matching Homeowners with Contractors, and processing payments.
To manage your Account and for the performance of a contract with us.
To contact you regarding updates, security, and service-related communications.
To provide news, exclusive offers, and general information about similar goods, services, and events (unless you have opted out).
For verification and safety: Verify Contractor licenses and qualifications.
For analytics and research: Analyze usage trends and develop new features.
For business transfers and legal and security purposes.

2.3 Retention of Your Personal Data

We retain your information as long as necessary for the purposes described or as required by law. If you request deletion, we will delete your data subject to legal retention requirements.

2.4 Transfer of Your Personal Data

Your information may be transferred to computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely.

2.5 Delete Your Personal Data

You have the right to delete or request that we assist in deleting the Personal Data we have collected about you. You may request deletion via your account or by contacting us. Note that we may not always be able to comply with your request for specific legal reasons.

We do not sell your personal information. We may share it as follows:

With other users on the platform: Homeowner project details are visible to verified Contractors for bidding. Contractor profiles are visible to Homeowners. Reviews and ratings may be public.
With Service Providers: Third-party vendors for payment processing, verification checks, analytics, hosting, email marketing, or marketing, under confidentiality agreements.
With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
For business transfers: In connection with a merger, acquisition, or sale of assets.
For legal reasons: To comply with laws, subpoenas, or to protect rights, property, or safety.
Mobile Information and SMS Consent: We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Disclosure of Your Personal Data

4.1 Business Transactions

If we participate in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

4.2 Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

4.3 Other Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing, or protect the personal safety of users.

5. Security of Your Personal Data

We implement reasonable administrative, technical, and physical safeguards to protect your information, including SSL/TLS encryption for data in transit, encryption for stored personal data, access controls, and security monitoring. In the event of a data breach, we will notify you and the appropriate authorities as required by law.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies for functionality, analytics, and advertising. We implement best practices including obtaining consent where required and providing clear opt-out options.

Essential Cookies: Necessary for the Site and Services to function properly.
Analytics Cookies: To understand how users interact with our platform.
Preference Cookies: To remember your preferences for a personalized experience.
Advertising Cookies: To deliver targeted ads based on your interests.

You can manage cookies through your browser settings. We honor Global Privacy Control (GPC) signals where applicable under state laws.

7. Your Rights and Choices

You have certain rights regarding your personal information:

Access and Correction: Request to view or update your information via your account or by contacting us.
Deletion: Request deletion of your data, subject to legal retention requirements.
Opt-Out: Unsubscribe from marketing communications via links in emails or account settings.
Do Not Sell/Share: We do not sell personal information, but if applicable under law, you can opt out of sharing for targeted advertising.

To exercise these rights, contact us at privacy@nestimates.com. We may verify your identity before responding.

8. Additional Privacy Rights for Residents of Certain US States

This section applies to residents of US states with comprehensive consumer privacy laws, including California (CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Oregon (OCPA), Texas (TDPSA), Montana (MCDPA), Delaware (DPDPA), Iowa (ICDPA), New Jersey (NJDPA), Nebraska (NDPA), New Hampshire (NHPA), Tennessee (TIPPA), and Minnesota (MCDPA).

8.7 Your Rights Under State Privacy Laws

If you are a resident of a state with a comprehensive privacy law, you may have some or all of these rights:

Right to know/access: Learn what personal information we collect, use, share, or sell.
Right to delete: Request deletion of your personal information, subject to exceptions.
Right to correct: Fix inaccurate personal information.
Right to opt-out of sale/sharing: Stop the sale or sharing of your personal information for targeted advertising.
Right to data portability: Receive your data in a portable, usable format.
Right to non-discrimination: We will not deny services, charge different prices, or reduce quality for exercising rights.
Right to appeal: Appeal a denied request.

8.8 How to Exercise Your Rights

To exercise these rights, email privacy@nestimates.com or use account settings. Specify your state and the right(s) you are exercising. We will respond in accordance with all applicable legal requirements. To opt out of sale/sharing or targeted ads, use the "Do Not Sell/Share My Personal Information" link in our Site footer or email us.

9. "Do Not Track" Policy

Our Services do not respond to Do Not Track signals. You can set your browser to signal that you do not want to be tracked, and we honor opt-outs for targeted advertising as described in Section 8.

10. Additional State Privacy Rights

Some states provide specific disclosure rights. For example, California's "Shine the Light" law allows residents to request information about sharing personal data with third parties for direct marketing. Contact us at privacy@nestimates.com for details.

11. Children's Privacy

Our Services are intended for adults only and are not directed to individuals under 18. We do not knowingly collect personal information from individuals under 18. If you believe we have collected information from an individual under 18, please contact us at privacy@nestimates.com to request deletion.

12. Links to Other Websites

Our Services may contain links to other websites not operated by us. We strongly advise you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. For material changes, we may notify you via email or a prominent notice. Continued use constitutes acceptance.

14. Contact Us

If you have questions about this Privacy Policy or our practices, contact us at:

Nestimates
300 Delaware Ave. Suite 210 #540
Wilmington, DE 19801
Email: privacy@nestimates.com